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Payment & Refund Policy

Any person who requires assistance in understanding any aspect of this document should contact Om Software Accounts Department on +91-97130-30021.

Overview

OMS strives to maintain efficient and effective operational systems and from time to time may revise certain policies and procedures in an effort to enhance these systems with a view to improving product and service delivery and customer satisfaction. To this end, OMS seeks to ensure that its clients are offered an array of safe, appropriate, and convenient payment choices.

SCOPE

This document applies to OMSOFTWARE and its Clients.

Policy Principles

Change In Details -The Client will need to inform OMSOFTWARE of any changes to their information; this includes addresses, phone numbers, contact names, contact email addresses, and change of business ownership.

Notices & Communication- Notices and invoices are sent by OMSOFTWARE via email and updated account information is essential to communication with the Client. We are not responsible if the Client does not receive any communication that was made with an email address that has not been updated.

Payments - All payments are required to be made 4 days from the date of the invoice. Payments can be submitted via:

» Cheque made out to ‘OmSoftware Internet Solutions Pvt Ltd’ and posted to 33-3D Saket Nagar , Bhopal
» Using CCAvenue by Credit Card using Amex, Visa and MasterCard
» Using PayPal By Making Payment to accounts@athulya.in email id based on the Invoice Amount
» Using WireTransfer with Details Given on the invoice.
» Online payment system (http://www.omsoftware.net/invoice/)
» All other services will be billed when they become due at the discretion of OMSOFTWARE.

Failure to Pay - If a payment is overdue, OMSOFTWARE reserves the express right to suspend the Client’s service until full payment has been made.

Hourly Work - Any work undertaken by OMSOFTWARE at an hourly rate will be billed for a minimum period of one hour. Any work extending over one hour will be rounded to the closest quarter hour.

Cancellation of the Service - If you wish to cancel your service with OMSOFTWARE, the service will continue until the end of the period of which the client has paid. Please note that no refund will be made for the remaining period. Acceptance of the Policy - Payment of an invoice denotes agreement to the terms and conditions set forth in this Billing Policy.

Changes in the Policy - This policy is subject to change without prior notice. Please be sure to check current billing policies.

Rrfund & Order Cancellation

Client can cancel any order within 3 days of Date of Invoice with proper document submission of order cancellation. Our Accounts Department will verify the refund and cancellation request and process the refund with 14 days of time.

Communication

This document will be available through the Accounts Department and OMSOFTWARE’s website.

For Any Enquiry Please mail to accounts@omscorps.com / billing@omsoftware.net